FAQ

Yes, worldwide. Shipping is added at checkout based on where it's going. We run free-shipping windows and promos through the year, so keep an eye on our channels.

Depends where you are. Within Nigeria: 3 to 5 business days. International: 7 to 16 days. You'll get tracking by email the moment it ships.

Major international carriers plus trusted local partners. We pick whichever gets it to you fastest.

Every pre-order piece has its ship window on the product page, usually 4 to 8 weeks. Order a pre-order and an in-stock piece together and the whole thing ships when the pre-order is ready. Want the in-stock piece now? Order it separately.

Most 234LABS pieces are cut relaxed and oversized. Check the size guide on the product page. Between sizes, size down for a closer fit or stay true for the full drape.

Sometimes. It depends on the piece and the drop. Email customerservice@ashcorpgroup.com and we'll tell you what's possible.

Cold wash, inside out, with like colours. Hang or lay flat to dry. Skip the tumble dryer, and don't iron straight over prints. These are made to last.

Email customerservice@ashcorpgroup.com within 24 hours of ordering. Once it's processed or shipped, it's locked in.

Yes, within our Returns, Exchanges & Refunds Policy. The short version: tell us within 48 hours of delivery at customerservice@ashcorpgroup.com, then send it back unworn with tags and packaging intact. Final-sale, personalised and gift-card pieces can't be returned.

That's on us to fix. Email customerservice@ashcorpgroup.com within 48 hours of delivery with photos and your order number, and we'll sort a replacement or refund.

Once your return passes our quality check, approved refunds land back on your original payment method within 10 to 14 working days. Shipping and customs charges aren't refundable unless the mix-up was ours.

Email customerservice@ashcorpgroup.com or DM us on Instagram @plus234labs. We usually reply within 1 to 2 working days.